Refund policy
At Space Cowboy, we aim to provide you with stellar products and customer service. Please review our refund policy below:
1. All Sales Are Final: We want you to be completely satisfied with your purchase. Therefore, all sales made through Space Cowboy are final, except in cases where items are faulty.
2. Refunds for Faulty Items Only: If you receive a faulty item, we're here to make it right. You are eligible for a refund if the item you received is defective or damaged. Please contact us at howdy@spacecowboy.com.au within 14 days of receiving your order, and provide details and photos of the issue. Once we assess the situation, we'll guide you through the return and refund process.
3. Limited Availability Disclaimer: Our designs are as unique as the stars in the sky. Once an item is sold out, it becomes part of Space Cowboy history and will not be restocked. So, if you spot something you love, don't wait too long to make it yours!
For any further inquiries or assistance regarding returns, feel free to reach out to us at howdy@spacecowboy.com.au. Our team is ready to assist you.
1. All Sales Are Final: We want you to be completely satisfied with your purchase. Therefore, all sales made through Space Cowboy are final, except in cases where items are faulty.
2. Refunds for Faulty Items Only: If you receive a faulty item, we're here to make it right. You are eligible for a refund if the item you received is defective or damaged. Please contact us at howdy@spacecowboy.com.au within 14 days of receiving your order, and provide details and photos of the issue. Once we assess the situation, we'll guide you through the return and refund process.
3. Limited Availability Disclaimer: Our designs are as unique as the stars in the sky. Once an item is sold out, it becomes part of Space Cowboy history and will not be restocked. So, if you spot something you love, don't wait too long to make it yours!
For any further inquiries or assistance regarding returns, feel free to reach out to us at howdy@spacecowboy.com.au. Our team is ready to assist you.